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Consider this…

.. that the system you are using is getting you the results for which it’s perfectly designed.  Think about it. Organizations develop over time, changing and evolving and, as a result, constantly changing their internal systems – how they operate, how they behave, and how they create profits and other results.  All these systems were …

Can Values be Bequeathed?

Cleaning some files, I came across a letter written in 1928 from my Great-Grandfather to his Granddaughter, my Mother (when she was 12).  Consider what he passed on in this one, simple letter. “We hail this child as one of the coming generation as one of those who are to take up the torch of …

Knowing When to Keep Your Mouth Shut

When coaching the folks that I work with, in particular, a big one for me is getting them to stop trying to answer every question that comes along. Leaders should learn to keep their mouths shut at certain times — Susan Scott, in Fierce Conversations called it, “Let the silence do the heavy lifting.”  That’s …

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