Create a Climate of Accountability and Watch Your Employees Grow
Accountability has little to do with authority. It doesn’t matter if the employer is the CEO, a manager, or a…
Author Archive
Knowing When to Keep Your Mouth Shut
When coaching the folks that I work with, in particular, a big one for me is getting them to stop…
Questions You Need to Ask For Success
Managers want to give all the answers, but leaders ask the tough questions. It’s a different way of helping people…
Creating a Strong Organizational Culture Through Responsibility
Sometime within this workweek, something will happen — a phone will ring, there will be an upset customer, something will…
Develop People — After All, That’s All You Have
If I’m always providing answers to people, how is that developing them? It’s not. They’re not thinking, they’re just robots….